ZONES is hiring Fresher candidates for the SERVICE DESK FRESHER. The details of the job, requirements and other information given below:
ZONES IS HIRING : SERVICE DESK FRESHER
- Qualification : Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, Msc (Computer) Candidates can apply
- 0- 0.6 months Experience in IT Support
- Excellent communication skills is must.
- Ability to multitask well.
- Real time Ticket creation and documentation.
- Ability to perform tasks within SLA’s.
- Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information
- Location: Bangalore
Don’t miss out, CLICK HERE (to apply before the link expires)
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